Help
Frequently asked questions
- Are these homeowner leads?
- No. Permit records reflect construction activity filed with a government agency. They are not requests for estimates, and a property owner may not want contractor contact.
- Where does the permit data come from?
- From official city and county permit sources. Each market page names its source and its actual update cadence.
- Is every market updated daily?
- No. Sources publish on different schedules. We only sell a market once its source is validated, and we never call a weekly source daily.
- What is the difference between Core and Pro?
- Core ($149/month/market) helps you find the work: new permits, address, type, description, basic trade matches and 60 days of history. Pro ($249/month/market) adds valuation, contractor and permit-holder details when published, Opportunity Score, match reasoning, advanced filters, full history and export.
- Can I subscribe to more than one market?
- Yes. Each market is a separate subscription, and you can mix plans — for example Pro in one market and Core in another.
- How does cancellation work?
- Canceling stops your next renewal. You’ll continue to have access through the end of your current paid billing period. Payments already made for the current billing period are not prorated upon cancellation.
- Do you offer refunds?
- Subscription fees already paid for the current billing period are not prorated or automatically refunded when a subscription is canceled. Access remains available through the end of the paid billing period.
- How accurate is the data?
- We normalize and deduplicate records, but agencies can correct or delay them. Verify important details with the issuing agency.
- My city isn’t listed. What can I do?
- Join the waitlist for your city. Demand helps us decide which official sources to validate next.
